Service charges are fees charged over and above the basic rent. They cover e.g. the costs of cleaning, maintaining a garden, curtains and carpets, furnishing and the services of a concierge. Utility costs are charged for the consumption of gas, water and electricity, for which tenants have their own meter. Tenants are to be sent an annual statement of both types of cost.
More information about service charges can be found on the Government website.
If you have questions about your service charges bill
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